This part of the site has been designed to give you a helping hand with some minor issues.

Below are some simple videos that may help you with troubleshooting your issue:

Reset Main RCD following a fault

Changing Smoke Detector Battery

Installing TV Loop (No Sky Box installed)

Installing Sky box with playback

Installing Your Phone Lines To The Lounge

Connecting Fibre Broadband

Changing LED Downlight

Changing Bathroom Led Downlight


  • Installing Sky-Q (Development dependant) –Video Coming Soon
  • Operating BPT Door Entry Handset –Video Coming Soon
  • Operating Towel Rad Thermostat –Video Coming Soon


If you have any other issues then please complete the form below.